Support Officer - Various Locations
HM/SO/Nov

Salary £9.74 - £11.28 per hour, dependant on location
Contract type Various Available
Hours Full-time, Part-time, Casual Contract
Job Advert Description

Support Officer Opportunities – London, Essex and Bedfordshire

Are you caring and compassionate and looking to make a difference to people’s lives? Then you should join our team at One Housing!

We are looking for motivated, flexible and committed individuals to provide support to our clients.  We support people with a variety of complex needs including mental health, alcohol and drug dependency, physical and learning disability, younger and elderly people, offenders and victims of domestic violence.  We also specialise in supporting those that are homeless and young parents.

Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

The Role

As a Support Officer, you will ideally have some experience, skills and knowledge in the area of support planning, risk assessment and review and be able to communicate effectively with a number of professional agencies with and on behalf of your customers.

You will carry out assessments and coordinate the support package delivered to customers during their time at the service, regularly reviewing and monitoring these, to ensure they remain effective.

To join us as a Support Officer, you will ideally have:

  • Experience (personal or professional) of working with one of the following client groups; mental health, younger people, older people, substance misuse, physical disabilities and/or learning disabilities, domestic violence, homelessness, young parents
  • The ability to undertake assessments and work with individual support plans in an environment that encourages service user consultation and involvement
  • The ability to engage with clients’ and promote their rights
  • A well-organised approach, team ethos and good communication skills
  • Basic office IT skills
  • To work on a rota, which may include evenings and weekends
  • A passion for providing care & support to others

What we can offer you

  • Competitive rates of pay
  • Free Enhanced DBS check
  • Contributory Pension Scheme
  • Flexible working hours
  • Fantastic induction, training, and ongoing support to grow your knowledge within the care industry
  • Opportunities to progress your career within One Housing
  • Recommend a Friend Incentive
  • Other benefits include discounts at major retailers and high street stores, childcare vouchers and Cycle to Work scheme

One Housing helps people to live better by providing high quality homes and care across London and the South East. We manage approximately 16,000 homes and have plans to build 5,000 more by 2020. We also care for over 11,000 people to help them live independently.

We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.

We are delighted to join g15 and play our full part in helping to address the housing crisis in London.

One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.

For further information or to discuss this opportunity further, please contact a member of our dedicated staffing team on 0800 093 9616.

Person Specification Support_Officer_Nov_2016.docx