|Salary||£18,000 & Benefits|
|Job Advert Description||
Fixed Term 6 months - Full-Time & Part-Time Opportunity
As a Support Assistant you will manage lower needs cases that require supporting vulnerable people to maintain their tenancies and independence.
You will have experience of working with vulnerable adults in a paid or voluntary capacity and a good understanding of housing and benefits legislation with the ability to develop excellent partnerships.
If you have a desire to work in a fast pace environment and want to develop your skills whilst adding value to the service you provide your customers, then we’d like to hear from you.
About the role
As a Support Assistant you will be assigned your own caseload of customers and will work to promote tenancy sustainment and customer wellbeing within the community. This includes day to day responsibilities such as maximisation of customer income, tenancy sustainment, housing, physical and mental health issues, repairs, debt reduction, budgeting, social inclusion and meaningful activity (including employment, training and/or education).
The position is a full-time position working 37.5 hours per week 9am – 5pm Monday to Friday. There is also a part-time position for 18.75 hours per week.
We are looking for candidates who have experience of working with vulnerable customers. It is important that you also have experience of recognising and responding to safeguarding issues, abuse and discrimination. You should be a team player who is able to work autonomously and have excellent interpersonal and communication skills. Previous experience of lone working is desirable.
One Housing helps people to live better by providing high quality homes and care across London and the South East. We manage approximately 16,000 homes and have plans to build 3,500 more by 2020. We also care for over 11,000 people to help them live independently.
We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.
One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.
If you feel you meet the criteria for this position, please send us your CV by clicking apply now.