Support Officer - Homelessness
ARL/HM/OH

Salary £22,000 per annum
Contract type Permanent
Hours Full-time
Job Advert Description

We are looking for a motivated, flexible and committed Support Officer to join our One Support team in Arlington House, Camden.

One Support is the housing, care and support arm of One Housing and is one of the largest and fastest growing providers of housing, care and support services across London and the South East.   One Housing helps over 5,000 individuals in London and the South East to live safely and independently in quality accommodation.

This service aim is to improve quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities.  We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

We are looking for passionate individuals who have experience, skills and knowledge in support planning and risk assessment.  You will be able to communicate effectively with a number of professional agencies on behalf of your customers and be responsible for coordinating a support package that will be delivered to customers, regularly reviewing and monitoring this to ensure it remains effective.

To join us as a Support Officer, you will ideally have:

  • Experience (personal or professional) of working with one of the following client groups; homelessness, mental health, younger people, older people, substance misuse, physical disabilities and/or learning disabilities, domestic violence.
  • The ability to undertake assessments and work with individual support plans in an environment that encourages service user consultation and involvement
  • The ability to engage with clients’ and promote their rights
  • A well-organised approach, team ethos and good communication skills
  • Basic office IT skills
  • To work on a rota, which may include evenings and weekends
  • A passion for providing care & support to others
  • You will have level 3 Diploma in Health & Social Care or be working towards it.

This position will be 37.5 hours per week working on a rotational shift pattern that will include out of hours work where necessary and weekends.  Due to the nature of this role successful applicants will require a DBS check prior to appointment.

About Us

One Housing helps people to live better by providing high quality homes and care across London and the South East. We manage approximately 16,000 homes and have plans to build 3,500 more by 2020. We also care for over 11,000 people to help them live independently.

We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.

One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.

Next Steps

If you are interested in joining One Housing, please apply with a C.V and a personal statement of no more than 500 words telling us why you would make a great Support Officer.

Please note interviews will take place second week of June.

Closing date: Friday 1st June 2018

Person Specification Support_Officer_Job_Remit_Arlington.docx