Receptionist
REC/ORP/GN

Salary £8.00 per hour
Contract type Permanent
Hours Full-time
Job Advert Description

Baycroft Orpington, which is the first of many to come, has been launched with the aim of developing a service attuned to the individual needs of each resident, and a place where they are proud to call home. This inaugural service is a 75 bed home offering the highest levels of support to its residents through personalised residential, nursing and dementia care.

As a Receptionist who will be the main point of contact to greet visitors within Baycroft Orpington you will:

  • Have previous experience within a similar role
  • Possess positive energy, friendly smile and supportive approach
  • Have a “can do” attitude
  • Be solutions focussed and driven
  • Be able to demonstrate excellent computer skills
  • Along with providing efficient and professional reception within the home, your role will include close interaction with staff, residents and family members therefore you should possess exceptional customer service is key

Key Responsibilities

  • To warmly welcome and receive all visitors to the Home, ensuring that the appropriate register is completed and the relevant resident and/or staff member is notified. You will also escort prospective residents and/or relatives/representatives around the Home, ensuring that they are given an opportunity to view the facilities and services available.
  • To receive, process and distribute all incoming calls, mail, faxes and e-mail etc. in a timely fashion.
  • To support the administrator in the typing of routine correspondence and other administrative tasks as required in connection with the administration of the Home when requested.
  • Ensure adequate stocks of forms, and stationery are available in the receptions area and it is always clean and tidy.

We’d love for you to have worked in a care environment before, however what is more important to us is having the right personality, being impeccably organised, having the ability to work to deadlines and being confident finding your way around computer systems.

What we can offer you

  • Flexible working hours and competitive rates of pay
  • Fantastic induction, training, and ongoing support to grow your knowledge within the care industry
  • Company uniform
  • Free Parking on site
  • Opportunities to progress your career within One Housing
  • Employee Recognition Scheme
  • Pension contribution
  • Health and dental cover and eye care vouchers
  • Meal provision
  • A host of other benefits, including discounts at major retailers and high street stores, childcare vouchers and Cycle to Work scheme

About Us

Baycroft create luxury care homes and senior villages, designed to cater to the varying and individual needs of all our residents. Our aim is to develop homes and villages that you are proud to call home.

Baycroft was created by One Housing – one of the UK’s largest housing associations.  With over 50 years’ experience, managing 16,000 homes in the South East, One Housing is London’s largest provider of care and support services to people with complex needs.

One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.

If you feel you have the skills and experience to excel in this position, please apply to this advert or get in touch by contacting us on 0800 093 9616