|Salary||£40,000 per annum|
|Job Advert Description||
The Customer Engagement Manager co-ordinates and oversees the management of our community assets portfolio and our resident engagement services. Develops forward thinking strategies to present positive approaches that enhance resident engagement and maximises the use of our community assets.
Support teams in embedding change across the organisation, with a specific focus on engagement, setting standards, creating approaches, templates and methodologies and ensuring these remain up to date with best practice.
Ensure delivery of engagement outputs and deliverables. Provide, with the support of the engagement officer(s), guidance, hands-on support and quality assurance.
Measure and evaluate the effectiveness, impact and reach of engagement activities.
Maintain a single view of stakeholder engagement activity across the portfolio and wider organisation.
One Housing helps people to live better by providing high quality homes and care across London and the South East. We manage approximately 16,000 homes and have plans to build 3,500 more by 2020. We also care for over 11,000 people to help them live independently.
We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.
One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.
Closing Date: Monday 30th April 2018
Interviews: Week Commencing 7th May 2018