Support Officer - Bedford
CH/HM

Salary £10.92 per hour
Contract type Permanent
Hours Casual Contract
Job Advert Description

Clarence House - Bedford

Bank Opportunities

Are you caring and compassionate and looking to make a difference to people’s lives? Then you should join our team at One Housing!

We are looking for motivated, flexible and committed individuals to provide support to our clients.  We support people with a variety of complex needs including mental health, alcohol and drug dependency, physical and learning disability, younger and elderly people, offenders and victims of domestic violence.   We also specialise in supporting those that are homeless and young parents. 

This exciting and challenging new role is situated within our new purpose built 24hr Homelessness and complex needs service opening soon in Bedford.  You will be working with individuals and their families to prevent homelessness and improve long-term positive outcomes.  This is an excellent opportunity to get involved at grass roots level and to make your mark on this exciting new service.

We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

As a Support Officer, you will ideally have some experience, skills and knowledge in the area of support planning, risk assessment and review and be able to communicate effectively with a number of professional agencies with and on behalf of your customers.

You will carry out assessments and coordinate the support package delivered to customers during their time at the service, regularly reviewing and monitoring these, to ensure they remain effective.

To join us as a Support Officer, you will ideally have:

  • Experience (personal or professional) of working with one of the following client groups; mental health, younger people, older people, substance misuse, physical disabilities and/or learning disabilities, domestic violence, homelessness, young parents
  • The ability to undertake assessments and work with individual support plans in an environment that encourages service user consultation and involvement
  • The ability to engage with clients’ and promote their rights
  • A well-organised approach, team ethos and good communication skills
  • Basic office IT skills
  • To work on a rota, which may include evenings and weekends
  • A passion for providing care & support to others

What we can offer you!

  • Flexible working hours and competitive rates of pay
  • Opportunities to progress your career within One Housing
  • Employee Recognition Scheme
  • Pension contribution
  • Health and dental cover and eye care vouchers
  • A host of other benefits, including discounts at major retailers and high street stores, childcare vouchers and Cycle to Work scheme

If this role excites you and you feel you meet the above criteria, please apply now, providing a copy of your CV and a Supporting Statement, outlining how your skills and experience meet our needs.

About Us

One Housing helps people to ‘live better’ by providing high quality homes and care across London and the south east. We manage approximately 16,000 homes and have plans to build 3,500 more by 2020. We also care for over 11,000 people to help them live independently.

We build and sell new homes on the open market or rent them out commercially to raise money for more affordable homes and for services for our customers. In the last three years we have delivered more than 1,500 new affordable homes to help meet the housing shortage. We offer a wide range of housing options including homes for affordable rent, shared ownership, private rent and private sale.

We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.

One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.