Floating Support Officer - Haringey
FSO/ST/JA

Salary £21,000
Contract type Permanent
Hours Full-time
Job Advert Description

We have an exciting opportunity for a full time Support Officer to join our Floating Support service in Haringey in a community based role.

One Housing is one of the leading providers of large scale floating support in the South East. We work with around 3,000 people at any time.

About the role

As a Support Officer you will be assigned your own caseload of customers with a range of different needs and situations that include: mental and physical health problems, teenage parents, homelessness, drugs and alcohol problems, older people and learning difficulties.

Our aim is to help support customers to maintain independence and sustain their tenancies.

Day to day responsibilities may include maximisation of customer income, tenancy sustainment, housing, repairs, debt reduction, budgeting, social inclusion and meaningful activity (including employment, training and/or education).  Our co-location model means you will work directly alongside local services, such as community mental health and housing teams.

The position is a full time position working 37.5 hours per week 9am – 5.30pm Monday to Friday.  You will receive a mobile phone, laptop and Microguard as this role will be working alone.

About You

We are looking for candidates who have experience of working with mental health and community-based work.  It is important that you also have experience of recognising and responding to safeguarding issues, abuse and discrimination.  You should be a team player who is able to work autonomously and have excellent interpersonal and communication skills. 

Previous experience of lone working, floating support and case management is essential.

About Us

One Housing helps people to ‘live better’ by providing high quality homes and care across London and the south east. We manage approximately 16,000 homes and have plans to build 3,500 more by 2020. We also care for over 11,000 people to help them live independently.

We build and sell new homes on the open market or rent them out commercially to raise money for more affordable homes and for services for our customers. In the last three years we have delivered more than 1,500 new affordable homes to help meet the housing shortage. We offer a wide range of housing options including homes for affordable rent, shared ownership, private rent and private sale.

We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.

Next Steps

One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.

If you feel you meet the criteria for this position please send us your CV by clicking apply now.