Support Officer

Salary £19,000 per annum
Contract type Fixed-term
Hours Full-time
Job Advert Description

Support Officer (Floating)

Fixed Term until 26/9/18 with view to extending

One Support is the housing, care and support arm of One Housing and is one of the largest and fastest growing providers of housing, care and support services across London and the South East.

Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

Provide support services to customers through a support planning system.

Ensure the delivery of a quality service which reflects best practice and adheres to all relevant legislation and performance standards.

To join us as a Floating Support Officer you will have:

  • Experience and understanding of working with vulnerable adults with mental health needs, physical health needs, cognitive functioning difficulties, challenging behaviour and complex needs.
  • Understanding of and being driven by core values of Care, Compassion, Competence, Courage, Communication and Commitment.
  • Excellent customers’ engagement and motivational skills; with good understanding of assessments, support, care, risk assessment/management planning and capacity and experience of managing challenging behaviour, with a safety/safeguarding outcome focus.
  •  Strong communication skills, including use of IT, and ability to engage with various stakeholders - Care Managers, GPs, Consultants, Inspectors, Commissioners,
  •  Willingness to undertake some caring responsibilities, including potentially personal care, in a manner that is sensitive and dignified.
  • This hours are 9am until 5pm Monday to Friday
  •  Driver is required due to the locations
  • The successful applicant will be required to provide an enhanced DBS check

About Us

One Housing helps people to ‘live better’ by providing high quality homes and care across London and the south east. We manage approximately 16,000 homes and have plans to build 3,500 more by 2020. We also care for over 11,000 people to help them live independently. 

We build and sell new homes on the open market or rent them out commercially to raise money for more affordable homes and for services for our customers. In the last three years we have delivered more than 1,500 new affordable homes to help meet the housing shortage. We offer a wide range of housing options including homes for affordable rent, shared ownership, private rent and private sale.

We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.

One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.

To apply please submit your CV or for further information, you can speak to a member of our team on 0800 093 9616!