Support Officer - Bedford

Salary £19,000 & Benefits
Contract type Permanent
Hours Full-time
Job Advert Description

Clarence House - Bedford

Are you caring and compassionate and looking to make a difference to people’s lives? Then you should join our team at One Housing!

We are looking for motivated, flexible and committed individuals to provide support to our clients.  We support people with a variety of complex needs including mental health, alcohol and drug dependency, physical and learning disability, younger and elderly people, offenders and victims of domestic violence.   We also specialise in supporting those that are homeless and young parents. 

This exciting and challenging new role is situated within our new purpose built 24hr Homelessness and complex needs service opening soon in Bedford.  You will be working with individuals and their families to prevent homelessness and improve long-term positive outcomes.  This is an excellent opportunity to get involved at grass roots level and to make your mark on this exciting new service.

We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

As a Support Officer, you will ideally have some experience, skills and knowledge in the area of support planning, risk assessment and review and be able to communicate effectively with a number of professional agencies with and on behalf of your customers.

You will carry out assessments and coordinate the support package delivered to customers during their time at the service, regularly reviewing and monitoring these, to ensure they remain effective.

To join us as a Support Officer, you will ideally have:

  • Experience (personal or professional) of working with one of the following client groups; mental health, younger people, older people, substance misuse, physical disabilities and/or learning disabilities, domestic violence, homelessness, young parents
  • The ability to undertake assessments and work with individual support plans in an environment that encourages service user consultation and involvement
  • The ability to engage with clients’ and promote their rights
  • A well-organised approach, team ethos and good communication skills
  • Basic office IT skills
  • To work on a rota, which may include evenings and weekends
  • A passion for providing care & support to others

What we can offer you!

  • Flexible working hours
  • Competitive rates of pay
  • Fantastic induction, training, and ongoing support to grow your knowledge within the care industry
  • Opportunities to progress your career within One Housing
  • Other benefits include discounts at major retailers and high street stores, childcare vouchers and Cycle to Work scheme

If this role excites you and you feel you meet the above criteria, please apply now, providing a copy of your CV and a Supporting Statement, outlining how your skills and experience meet our needs.

Applications Closing Date:           29th November 2017

Interview Date:                                 7th or 8th December 2017

Person Specification Support_Officer.docx