Deputy Manager
DM/HM/CH

Salary £25,000 & Benefits
Contract type Permanent
Hours Full-time
Job Advert Description

Clarence House, Bedford

Are you an experienced and ambitious Deputy Manager who has worked with people with complex needs and at risk of homelessness?

Do you have the adaptable leadership style it takes to motivate, support, direct and collaborate with others?

Are you up for the challenge of working in a demanding but rewarding role?

This exciting and challenging new role is situated within our new purpose built 24hr Homelessness and complex needs service opening soon in Bedford.  You will be working with individuals and their families to prevent homelessness and improve long-term positive outcomes.  This is an excellent opportunity to get involved at grass roots level and to make your mark on this exciting new service.

We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

As Deputy Manager, you will assist the Team Manager, working with individuals, their families and networks to prevent homelessness and supporting them to set and work towards their long-term goals. You will work with the Projects team in setting up the service from day one and as part of the management team, you will have the ability to mould the service to best meet the needs of those who are homeless or at risk of homelessness.

You will be a people-person and will support the Team Manager to oversee the staff team working with a dynamic and challenging client group.  You will ensure your team work in sync with internal and external statutory, community and voluntary partners to support our customers.

This is a unique opportunity to make a real difference in a variety of ways, not only to our customers but to their family, friends and their community.

Key Responsibilities:

  • Understanding and knowledge of issues affecting vulnerable adults with housing related support needs including alcohol/drug misuse, mental health issues and anti-social behaviour (ASB)
  • Good knowledge and experience of managing incidents and accidents including safeguarding procedure accommodation, restaurant and facilities management
  • Ensure the delivery of a quality service which reflects best practice and adheres to all relevant legislation, policies, procedures and performance standards.
  • Providing line management, supervision and appraisal to support staff within the service
  • Creating and establishing strong positive and dynamic links with local statutory, community and voluntary agencies to support our customers

The ideal candidate will have:

  • Strong background in leading, motivating and supporting staff within a mental health service, scheme or service.
  • Knowledge and understanding of up to date legislation and government frameworks relevant to the customer group ie Homelessness Reduction Act 2017 
  • Good knowledge of homelessness safeguarding procedures for adults and children
  • Ensure that medication management and support is delivered within policy and procedure.
  • You will have a proven track record in building strong relations and partnerships
  • Proven ability to support a multi-disciplinary team dealing with customers with complex needs and the challenging behaviours that this may present
  • Good level of IT and literacy skills

If this role excites you and you feel you meet the above criteria, please apply now, providing a copy of your CV and a Supporting Statement, outlining how your skills and experience meet our needs.

Applications Closing Date:        22nd November 2017

Interview Date:                            28th November 2017